March 28, 2012

HENDERSON, NEVADAMcKinley is pleased to announce that it has been retained as the property manager and asset manager for Black Mountain Marketplace, a 44,373 square foot retail center in Henderson, Nevada. Henderson is an affluent suburb adjacent to LasVegas. The neighborhood shopping center is 79% occupied and tenants include PTs Pub, Saxbys Coffee, and Tropical Smoothie Caf.

We are excited to continue our commercial expansion into Texas, Nevada and Arizona. We have positioned seasoned, experienced and capable McKinley executives on the ground in these markets ready to provide superior execution that we are well known for as an enterprise, states Albert M. Berriz, Chief Executive Officer of McKinley.

Matt Mason as Managing Director of commercial client services leads the expansion and Joel Evans, now based in Scottsdale, Arizona, directs the Property Management effort. We have placed one of the best and brightest leaders in the position to lead our western expansion. Mason continued, We appreciate the opportunity to make a meaningful difference on behalf of our stakeholders and we look forward to significant growth in the Las Vegas market.

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March 28, 2012

WEST PALM BEACH, FLORIDA McKinley is pleased to announce that theFifteenth Judicial Circuit Court for Palm Beach County, Floridahas appointed McKinley the Receiver for a redevelopment project in West Palm Beach, Florida. The 2.2 acre project, which was slated for redevelopment into a high-end 224 unit condominium project, also includes a 24,018 square foot office building.

We are excited to have the opportunity to apply our proven track record of success to assist with this most important asset. Im confident that by applying our teams passion and expertise, we will be able to create value for all of the stakeholders, stated Albert M. Berriz, Chief Executive Officer.

McKinley has been actively involved in Florida since 1982 and has over 500 full time team members operating in over 12,000 multi-family units as well as major office and retail assets throughout the state. Major geographic concentrations include Miami, Fort Lauderdale, West Palm Beach, Fort Myers, Orlando, Tampa, Gainesville, Jacksonville, Tallahassee and Pensacola.

Florida is our single largest market states Ken Polsinelli, Chief Real Estate Officer. We have seasoned players in position that have been with us 10, 20 and 30 years on the ground, doing great things adds Polsinelli.

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March 26, 2012

INDIANAPOLIS, INDIANA McKinley is pleased to announce that Recreational Equipment, Inc. (REI), the nation's largest consumer co-op, has opened its first location in the state of Indiana at Castleton Shopping Center in Indianapolis. This is one of only 8 store openings nationwide in 2012. REI offers an unparalleled selection of outdoor gear and apparel for sporting enthusiasts. REI's 23,800 sf store will join Paradise Bakery, Buffalo Wild Wings, Sola Salon and many other tenants at Castleton. They are the most recent addition to this thriving retail corner which also includes Haverty Furniture and Dave and Busters at Castleton Commons all of which enjoy McKinley's ownership and professional management. REI will further enhance this shopping destination in Castleton at I-465 and Allisonville Road.

Were absolutely thrilled to have REI open up at our Castleton Shopping Center. REI is a first class retailer in all aspects and theyre already proving to be an excellent addition to Castleton! stated Thomas Gritter, Vice President and Managing Director Commercial Real Estate.

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March 25, 2012

ROYAL OAK, MICHIGAN McKinley is pleased to announce the successful disposition of Royal Oak Estates in Royal Oak, Michigan. Royal Oak Estates is a boutique 87-unit apartment community that was facing severe distress when McKinley began managing the asset in June 2011. The McKinley team immediately engaged with residents and implemented best practices to stabilize the community and to improve performance. During McKinley's tenure, occupancy increased to over 96% and collections increased by over 30%. More importantly, the apartment community was transformed from distressed to desirable and the residents have a better quality of life that also produced a successful resolution for our clients.

We appreciated the opportunity to be involved in the repositioning of this asset on behalf of our valued stakeholders, states Albert M. Berriz, Chief Executive Officer of McKinley.

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March 20, 2012

Thank you to everyone who participated in the Eureka Road/Leroy Street clean up today. Besides be able to give back to the City of Taylor and assisting in cleaning up our section of Taylor BOY DOES OUR MARKET WINDOW LOOK GREAT NOW! Thank you Team Taylor. You have once again demonstrated that you not only want our communities to be the best they can be, but the Taylor Community to be the best it can be!

You all ROCK-N-ROLLED today! Thank you!

Terri Terry
Regional Director

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March 7, 2012

McKinley Family,

We had a very serious fire at our Champaign House community on Saturday. Fortunately, there were no injuries and our team reacted magnificently! Jonathan Merkles response to this ordeal, both at the time of the fire and its aftermath, was truly exceptional.

The sequence of events is worth sharing because its an outstanding example of how to react to such a crisis.

Two of our buildings were evacuated as the Fire Department responded. Jonathan and other staff members arrived immediately and remained onsite to communicate with our residents during the three and a half hours it took the Fire Department to complete their operations. During this time, Jonathan worked with the American Red Cross and a local hotel to secure accommodations for two displaced families. Once the fire was extinguished and the smoke was cleared, Jonathan and his team ensured the safety and comfort of the evacuated residents by inspecting each apartment in the affected building for possible carbon monoxide build up, smoke damage, and potential electrical hazards.

After the chaos subsided, Jonathan took pictures of the damage and sent Jeff Ball, Albert, and myself a detailed report of the incident, and its scope of impact on the community. Later in the evening he cooperated with the investigator to gather information on the cause of the fire.

In the aftermath of the fire, Jonathan continued to follow-up with the displaced residents. He communicated with the residents insurance company so that our maintenance team could coordinate with them to secure and care for valuables left in the damaged apartments. Within 24 hours, Jonathan met again with one of the displaced families to create a solution for their housing needs by arranging a transfer to our Westbury Townhomes community. Just today, when this family mentioned they were unhappy with their insurance companys choice for temporary accommodations, Jonathan helped with recommendations for alternate hotels with suites.

Despite a very challenging week, the team continues to focus on basic operations: leasing apartments, executing turns, onboarding new team members, renewing leases, and completing work orders. Many thanks to Jonathan and his team for all the professionalism, patience, and care they have shown our residents in Champaign this week!

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March 7, 2012

FORT WAYNE, INDIANAMcKinley ispleased to announce that it has beenretained as the property manager and asset manager for Park 3000, a 76,175 square foot office building in Fort Wayne, Indiana. The building is fully leased and occupied by Brown Mackie College,a 27 campus national college specializing in nursing, business and technology, legal studies, and veterinary technology. "We have exceptional McKinley team members in position throughout Indiana and know it very well, having been in that market since 1982," said Matt Mason, Managing Director Commercial Client Services. "We are confident we will add significant value to our client, Brown Mackie College, and the Fort Wayne community, and we are thrilled for this opportunity" Mason goes on to say.

McKinley has significant multi-family and commercial holdings in Indiana, as well as a significant management portfolio for its select institutional clientele. We appreciated the opportunity to be involved in the management of this asset on behalf of all of the stakeholders, states Albert M. Berriz,Chief Executive Officer of McKinley.

For more information regarding McKinley Client Services please contact Kenneth P. Polsinelli, Chief Real Estate Officer at734.769.8520ext. 230.

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March 6, 2012

Dear McKinley Family,

Michelle Miranda joined the McKinley Family almost 5 years ago as a summer seasonal leasing consultant at Park Place Apartments in Ann Arbor, MI. It was quickly apparent that Michelle had a passion for helping customers and a remarkable drive for results. Her knowledge of life on the University of Michigan campus and bilingual skills allowed Michelle to connect with her customers in a very genuine and caring way. Michelle soon became not only a permanent part of our team as a Leasing Consultant and then SSA, but a top performer within the Owned Residential portfolio nationwide.

As an SSA, Michelle has received several recognitions for her sales results such as VPC winner and March Madness MVP. But above all else, Michelle has set herself apart with her unique talent for delivering a customer experience which creates both loyalty and value for our residents. Michelle was responsible for achieving a 63% retention rate with an average increase of $35.92 with her renewals in 2011!

Recently, Michelle has taken on the challenge of becoming our first ever Resident Retention Specialist, allowing her to focus 100% of her attention on taking care of our residents. In Michelle's role, she is responsible for building almost 1,200 relationships with our residents within four different communities in Ann Arbor. So far this year, Michelle has already signed 183 renewals with an average increase of $56.19! The value that Michelle adds to our residents' lives it truly remarkable!

Lease, Renew, Serve. Michelle Miranda is McKinley!

Thank You (Muchas Gracias) Michelle!

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March 4, 2012

SCOTTSDALE, ARIZONAMcKinley ispleased to announce that it has begun asset and property management oftheShea Scottsdale Shopping Center & Shea Scottsdale East Shopping Center. The retail centers are a combined 277,254 square feet and are well located at a busy intersection in Scottsdale, Arizona. Tenants at Shea Scottsdale include Safeway grocery, CVS/pharmacy, and Harkins Theatres.

Shea Scottsdale is a major component in McKinleys western expansion of its commercial client service business which includes Texas, Nevada and Arizona. We are very excited to add Shea to our commercial portfolio, and we have placed trusted long term team members in position to be able to execute in typical flawless McKinley style, said Matthew Mason, Managing Director Commercial Client Services, and we have many other important projects in the works that we will be announcing shortly, Mason goes on to say.

McKinleys Commercial Client Services manages over 10 million square feet of office and retail for select institutional clientele. It operates across a 25 state platform with a focus on complex workouts, repositioning, redevelopments and intense lease-ups.

We are excited to have the opportunity to apply our proven track record of success to assist with these assets. Im confident that by applying our teams passion and expertise, we will be able to enrich the quality of life and create value for all of the stakeholders, states Albert M. Berriz, Chief Executive Officer.

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